Every day when you open your app for the first time, Fittur verifies your subscription with the App Store. If your WIFI is weak at that moment, if the WIFI signal is fluctuating, or if your cellular service is turned off, down, or weak, you’ll have trouble connecting to the App Store servers that perform that function and the result is the triggering of the "Subscription Not Found" or "Subscription Expired" notification. 

Fittur recently purchased the largest food data base in the world and our tech team is busy re-programming to allow you to use Fittur off-line without the need for WIFI or Cell service to access food and personal tracking information. When that upgrade is rolled out to your phone, your app will only verify your subscription once each month rather than daily which should dramatically reduce the possibility of getting either of these notifications. 

If you do receive either of these notifications, make sure you have a good WIFI connection when you open your app at the start of the day. You may also want to turn off WIFI and use your cellular signal when you open the app for the first time each day. 

Until the next update scheduled for late January 2021 rolls out to your phone, the best work-around is to close the app entirely, including in the background, and then re-open and you should be able to use the app without any problems. Among programmers and coders, its an open secret that App Store verification is hard to connect to and these notifications occur at a much higher rate than any of us would like.  

We’re sorry you’re having trouble and we’re working hard to correct that bothersome issue in our next app update.